Bryan Ng
5
Got my battery replaced and bracelet sized. Ask for Mr. Alex — amazing service and super friendly!
Rating Summary
3.8
58 Google reviews
5 64%
4 5%
3 2%
2 3%
1 26%
Reviews for Watatime
Showing 58 review samples from Google Maps.
Nicholas Chan
5
Visited to get a watch @ Watatime Sunway. Amazing service from Lee, very knowledgeable and friendly. Highly recommended to pay a visit to look for Lee.
Kenneth Tsng
5
Glad to have found Mr. Alex from Watatime Sunway Pyramid to replace my TH Aquaracer battery. The new caseback design is different and other shops do not know how to open it. Mr Alex is knowledgeable and was able to carry out the job …
Celeste Tan
1
After sales service is suck. Send my watch go and change Battery; the sales person said need to bring warranty card which i didn’t. I Thought their system have my last year purchase record and serial number will do, ok this i accept. But …
Kun Tek NG
5
Very good service from YL. He is very friendly and informative. Learned alot from him, will get a watch from him once I've made up my mind.
R Jansen
5
Excellent experience at Watatime and pleased with my new piece. The staff here have great knowledge on their watches and help you to find the piece that suits you. Whether it’s your first watch or your 10th you will find it here.
Bala KQ
2
I’m kinda disappointed on your SA service, was inquiring about bracelet removal, but seems he is not interested in this due to not buying. Was interested to get BB for my wife that time for our anniversary, end up ruined my mood due to this attitude. Perhaps your SA only entertain those Asian kids more. Good luck on your business .
AY HJun
5
The reputation of Watatime has not been lost in history 👍👍👍 Really appreciate the service and care you guys put to serve me and for sure my next Watch purchase will be by you Mindy 😉 Thx again for reserving my Breitling ⌚
Yvonne Liew
1
I would give no star if this is possible. The customer service here is terrible, i walked in and was standing there with nobody attended to, despite having a sales assistant there serving someone else. There is no eye contact with me asking me to wait, but rather pretended im not there and let me standing. Is this how a customer service should be? And minutes later, another customer came in and the sales assistant attended to him and even called her colleague in the back room. I wonder why...
Qarimah hasnah ayub
1
Walked in to find a watch for my husband, but the customer service was terrible—judgmental and completely status-driven. The staff member gave me a dismissive look, scanning me from head to toe without even greeting me. He should take both his outfit and attitude elsewhere.