I've been thru a bad experience with one of your frontliner. I will send you an email and please reply accordingly and do as instructed. I don't want to complain at this platform as i know this would impact your brand reputation. I need 12 hours of replies.
Izzaty Liyana
1
Absolutely the worst service I’ve ever encountered! Both baristas & the female manager are super rude even to senior citizen. Adab mana adab?? Trash! There are many more coffee shops lah here in Malaysia.
Jefri Idris
1
Staff not friendly and service very poor manager should highlight this problem otherwise manager also had a same problem. Very not recommend this outlet better go to different places
El Eija
1
Cafe manager Zulaika rude with old people, giving bad face attitude and using male barista, Syahrul to halau my mother while she having her food and im on a phone call. While can’t give better solution by help put the trolley outside? Why u …
Nur Mastura
1
This is the worst CBTL branch I have ever visited. I placed an order through Foodpanda on 16/2/25 for just one drink and one scone, not even a big order, and was expecting to pick it up at 3:41 PM, as stated in the app. However, by 4:20 PM, …