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Rating Summary

1.9

166 Google reviews

5
16%
4
4%
3
4%
2
1%
1
75%

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Reviews for Genius Game Enterprise

Showing 166 review samples from Google Maps.

Al Ang

Al Ang

4

They still have stock for some 3ds and ps Vita games!! 😂 Bought these for a grand total of.... Rm250! Brand New! …

kogheelaa vani

kogheelaa vani

1

I bought a Nintendo Switch 1 from like last year and I bought the Switch 2 so I decide to trade my Switch 1 in and they said it was fake. I payed the same price for a fake Nintendo Switch

Fana Othman

Fana Othman

1

Just going to add on to the many reviews already left here. I think it’s about time this shop really did something about its staff or just how it operates. I don’t expect a red carpet when being attended to but they really need to work on …

Kelvin Wan

Kelvin Wan

1

Worst customer service ever. Asking price and accessorise about Nintendo Switch, end up getting a reply “ written at the board, read yourself”

Ahmad Fikri

Ahmad Fikri

1

Well, another contribution to the negative reviews. Asked to take a peek at old consoles like the 3ds,takde, saw a 2ds box when you look under the display case, 3ds games and I think 2 or 3 old ds, apparently broken. One of the abang …

Kaitlyn Santer

Kaitlyn Santer

1

I came to the store to replace my screen protector on my Nintendo switch. When they handed my switch back to me it was scratched and when I came back and showed them the guy at the store simply giggled and said oops, he had absolutely no …

Z WJ

Z WJ

1

Major issue with staff knowledge as well as honesty, recently wanted to get a controller for pc to use and for gaming but didn't have the console, at first looked at the X box controllers because they seem to work for all my friends but was …

Cooper Chance

Cooper Chance

5

Have been here multiple times over the years. Never once had an issue with staff, or faulty products. I’ve bought all sorts of stuff from them, including 3DS games, Switch controllers, Xbox 360 hard drives, Switch games, Xbox 360 games, …

Vanita Moir

Vanita Moir

1

Came across this shop and bought a game box for my nephew. I didn't check the current market price beforehand, and the seller charged me RM90. Later, I checked online — walao eh, can get for below RM50! My mistake for not doing my research, but still lah… no need to mark up like that. Bit too much 😓 …

Aiman Nawfal

Aiman Nawfal

1

An older staff member behaved in an extremely unprofessional manner, shouting obscenities and making offensive gestures when I mentioned I would return after taking a walk. This level of disrespect is unacceptable and reflects poorly on the store’s customer service.