Kah Seong Heah
5
Very good and helpful. Trustworthy. Look for Akash
Rating Summary
4.8
24 Google reviews
5 96%
4 0%
3 0%
2 0%
1 4%
Reviews for ARC-AR COMPUTER
Showing 24 review samples from Google Maps.
The Softest Hamster
5
Very good
安田真夕
5
I bought a computer here today and had a great experience! The staff were friendly and helpful, and they suggested many good options. Thanks to them, I was able to make a great purchase. Highly recommend this store!
Chan Esther
1
I usually do not leave negative reviews, but my experience here was extremely disappointing and I believe it is important to share. On the first day, I had my laptop battery replaced. However, due to the staff’s oversight, my computer could not power on the next day unless it was plugged in. In addition, I noticed that the spacebar no longer felt the same as before, though I could not identify the exact issue at that time. When I returned to the shop to explain and seek clarification, I was interrupted mid-sentence by a staff member raising his hand to stop me when I am explaining. Later, he discovered that the lock had not been secured properly, and only told us after I asked. Yet while testing again, I noticed that the mouse pad no longer felt right. When I raised the concern, he firmly denied touching it, though the issue was very obvious. Between the short time I left home and arrived at the shop (within 3 minutes), it is unreasonable to suggest the problem appeared on its own. My friend also noticed that the screws had not been tightened, and when we asked him to do so, he reluctantly complied with poor attitude. Even then, the mouse pad issue remained. While my friend and I were discussing this, the staff member threw both the screwdriver and my laptop charger onto the table in a very rude manner. Later, I consulted another shop, where I was informed that the wrong screws had been used in the wrong places. Screws that should have been short were replaced with longer ones, causing three visible bulges on my laptop’s casing. I am deeply concerned and request a proper explanation: 1. Are the staff members adequately trained? How could such a careless mistake happen in a technical repair? 2. Even if “the customer is not always right,” is it acceptable for staff to react impatiently and rudely when the mistake was clearly on their part? 3. My laptop has now been damaged due to this error — what steps will be taken to resolve this? This experience left me feeling disrespected as a customer and worried about the long-term impact on my device. I truly hope the management will take responsibility and address these issues seriously.
Ashley Greig
5
Haider did such a wonderful job fixing my laptop skin. I absolutely love it ❤️ thank you so much. I recommend everyone to come to this place to get their computer issues sorted out 👍🏼 …
Azizul Hoque Shovon
5
I had a great experience with this Laptop+ Repair Shop. The staff were knowledgeable, friendly, and diagnosed the issue quickly. My laptop was repaired ahead of schedule and at a fair price. Everything works perfectly now. I’d definitely recommend them for any laptop or tech repairs.
Sabtain Alvi
5
I just want to share my experience that my laptop battery was draining very fast and was also getting hot. I searched on Google for the best repair shop in Pj then I decided to go (Arc) Their staff is very friendly and serves at a very …
akid
5
i buy this laptop from ar computer haider is very good and friendly sales man
Lap Chong Loong
5
Good customer service & after sales service. Strongly to be recommended for any laptop consideration & repair service .
Muiz Yusni
5
They done a good job for my laptop.