Siti Aminah
5
Nice sgt staff nama Taufik baik2 sgt service tiktop. ..i like zus coffee
Rating Summary
4.3
103 Google reviews
5 82%
4 2%
3 0%
2 3%
1 14%
Reviews for ZUS Coffee
Showing 103 review samples from Google Maps.
Fairul Wahid
5
I like this one charming barista, maybe because of his dimple hehe. But sadly I can’t really see his name.
Shalina Ismail
5
Great service. Great staff. My go to coffee almost always!!!
Khalisah Khalid
5
Didnt know how to order using my personalised Zus cup cus had to pay using the Zus wallet as well. The staff at the counter was friendly enough to help me get the order through the app! They even help me wash my Frozee cup! …
Butterfly fairy
1
wanted to buy 1 coffee , the boy barista instead of asking me my order , he just said ' setengah jam if nak order ' and walk away . i understand if you have many orders from GRAB or PANDA , no customer walk in only me . and just 1 coffee for release my tiredness after work . please improve your customer service.
Nur Syafiqah Akmarozi
1
dear zus, i would to make complaint about the serivce at Zus Coffee Empire Shopping Gallery. On this day, 02/12/2025, i have made the ordered by foodpanda app which is 2 beverages. first is Salted Caremel Frappe and the second one is …
Ard Ryan
5
Had a great experience thanks to Rafiq from this outlet. He was very friendly and to the extend of patient to our (me and friends) so called demanding customer 😅 and made the whole process smooth and pleasant. Definitely 5-star service and would repeat on ordering from this outlet! Keep it up! …
Simon Choy
5
This ZUS outlet operates more like a kiosk along the narrow confines of the retail space on the lower ground floor where most of the food related retail lots are located. Although small in stature compared to the other more established …
Belinda Tan
1
Wanted to order a coffee, the staff ask me if I can wait for 20min cause they got long order not sure from where. No one lining up infront or behind me also. Lol, why is it so hard to make just 1 cup of coffee for the walk in when there isn't any line infront. All the company can g.g if hire this kind of employees.
Initiate Protocol
1
Service staff attitude really needs improvement. There was one customer waiting for their drink and one customer was behind me waiting to order. The lady staff wearing a black cap asked payment method and I said scan. Then I changed to …