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Rating Summary

4.9

3254 Google reviews

5
0%
4
31%
3
8%
2
4%
1
57%

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Reviews for Machines

Showing 3254 review samples from Google Maps.

婷雅

婷雅

5

Professional & Polite Amir provided excellent sales service. He was knowledgeable, patient, and …

ePost 101

ePost 101

4

Decent service from the boys at this store. Went in for a phone screen protector- thanks to Aiman and Dee! …

NOR SYUHADA AIMAN MOHD KHAIRUDDIN

NOR SYUHADA AIMAN MOHD KHAIRUDDIN

1

I went to Machines i-City to ask if they do back glass replacement, but the service was extremely disappointing. Despite having customers around, the staff were standing in a group, talking among themselves with unpleasant faces and completely ignoring anyone who needed assistance. One of them (a man with curly hair and glasses) even walked away as I approached the counter. None of them acknowledged me until I had to say “excuse me” just to get their attention. It honestly felt rude and unprofessional. I didn’t come just to browse or touch the phones, yet it felt like they had already made that assumption about me. Really disappointing experience for an Apple reseller store. (Attached photo shows how the staff were grouped together, minding their own conversation while customers were present.)

Azreen Syuhada

Azreen Syuhada

5

Came to buy an Ipad for my little sister. Had a wonderful experience here. Bella assisted me throughout the process. She was super attentive, professional and very approachable. Highly recommended!

Izz Azzahari

Izz Azzahari

5

Great customer service and hospitality. I was assisted by a staff named Bella. She truly nice, assisting me in finalising my choice to buu Apple Watch Series 11 even my consideration took a week. Highly recommended to buy and assisted by her.

rafi bravo

rafi bravo

5

Farah is an excellent Sales Associate which I personally feel, she has right attitude, customer oriented, she goes beyond other sales people which I saw at Malaysia. …

Su Namialus

Su Namialus

5

Excellence service by Ms. Shafika. I bought an iPhone Air today and the whole process was smooth and pleasant. Thank you for the assistance!

Nadia Rusli

Nadia Rusli

5

thank you laila sabrina for the service very helpful and easy to understand for a first time user highly recommended

nabilah zulkiflee

nabilah zulkiflee

1

⭐ 1/5 — Very disappointing service at this branch My sister bought an iPad online from Machine Store for self-pickup here. …

Michelle Tan

Michelle Tan

5

A big shout out to Amir who provided a great service. With his guidance, patience and expertise, my mobile issue resolved. Thanks to the other 2 team member too.