Muhammad Hakeem
2
Should you teach your staffs on how to serve customers. Very disappointed and bad experience. I couldn't believe that i have spent money to this.
Rating Summary
3.0
195 Google reviews
5 41%
4 8%
3 2%
2 6%
1 43%
Reviews for llaollao
Showing 195 review samples from Google Maps.
Michelle
5
Love getting my dose of froyo from I City. Price wise: expensive but it is what it is. …
Ns
1
No star for this outlet. Girl Staff free hair wearing mask is rude. Zero customer service. Better buy at bukit tinggi outlet. More polite and patience eventho there queue is long
dyan partridge
1
The staff were very rude especially the girl wearing a mask. My friends and I just wanted to redeem our voucher, but she gave us a death stare and didn’t even greet us. When we asked how to redeem it, she just looked at us and left us to …
Madihah Anisah
5
Staff name mimi so friendly and give me an excellent service!!! she even help me choose and recommended sauces and topping..eventhough she was so busy with other customer..she still treat me so nice!!! good job mimi and icity team .. ilaolao please apprciate this kind of staff.
irene sa
1
very bad experience, does not even deserve a star. been here twice within the same month and the staff is sooo rude and unhygienic, dont even want to answer my question then tenyeh hidung while serve yr customer?! if you are sick please …
NurHaQ
1
I had a very disappointing experience at this outlet on 11/12/2025. The girl staffs are rude. When I asked about the cup sizes available, the staff simply pointed with their fingers at the board without saying a single word. Right after …
Qistina Mikaela
1
The froyo's delicious—But please lah, the staff is so rude, giving me the death stare and being silent the entire time even though I was smiling, I even said 'hi'. The girl that was putting on my toppings didn't even tell me how many more I …
PUTERA MUHAMMAD SYAZWAN BIN SARIANTO (NAHRIM)
5
The staff is friendly, cute and beautiful(by the time my visit) cleanliness on chair and table is maintained and sauce portion given is quite extra compared to other branches.
mysue_ 91
5
edited(4):Refer photo update Monthly menu this round is Famous Amos cookies topping.We bought medium size with different toppings but mine was FA topped with mini cookies and pistachio …