185 Google reviews
Showing 185 review samples from Google Maps.
Mutallib Shamsudin
Came to update my phone number. Thought its going to be simple enough. However the front counter lady is very condescending and not a people person. Asked me to fill up a long form. She then gave me a que number which she earlier said that she can update my phone no at her station. I thanked her and left.
Wan Hafifuddin
Service terlampau slow. Waited for 1.5 hours just to verfied the documents
Aesya Mazeli
I came around 9.15am on Thursday 29 aug 2024 and finished around 9.40am. I did came about one - two months ago and it was packed but that was during haji time so maybe that's why other commenters gave such low stars.
Amir Zarif
The design and feel of the branch is nice and modern, but the service is overwhelmed - too many people everyday despite having 6 counters ooen. Queue can be very long, waiting over a hundred people at a time. This branch should have a …
Aiman Shuib
Polite & informative customer service. TH management need to provide sufficient information regarding their queuing …
F
Alhamdulillah had a great experience today. I came to update my expired account. I arrived at 9am and had to fill few forms. At 915am, my number was called at the counter. Hope this service will be great continuously. Thank you.
Shukri Zamanhuri
Went to deposit coins, but machine was not functioning. I should have called to check the machine status. Better to sit outside (UTC) while waiting to be called up because counter area inside was quite crammed, …
NURUL NADHIRAH BINTI RUSLAN
It was my first time here. I was there to update my information at the counter (so that I could register for the thjari app) the lady kindly told me that I need to fill up some forms as there were still more information I need to fill. She …
Fify Shah
Attended by Ms Aqilah, (if im not mistaken) She is very friendly and fast in opening account, guide me as well. Very responsive👍 branch clean as well, quite many people but they still able to manage it …
Nu'man Izzat
Came on 31/12/2019 at 11am. Got 56 ques with 5 counters open. I just want to register haj. After waiting for 1 and half hour i gave up. With 15-20 minutes to attend one customer and 5 counters it will takes 3 hours to clear the ques. Some …