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Rating Summary

3.5

77 Google reviews

5
51%
4
12%
3
4%
2
4%
1
30%

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Reviews for Kiehl's

Showing 77 review samples from Google Maps.

Vikki Lim

Vikki Lim

5

I had an amazing experience at Kiehl's! I recommend Mason as he was incredibly patient, taking the time to understand my needs and recommending the best products for my skin.

gie ying lee

gie ying lee

1

Bad experience shopping here. I asked a stupid questions and the staff answer me not politely. …

kit ko

kit ko

5

Happy to visit the kiehl Sunway branch. I received professional service with a warm and friendly smile. The staff who attended to me, Elisa, was courteous, attentive, and very helpful. I would like to express my sincere appreciation to her …

LIEW SIEW LIAN

LIEW SIEW LIAN

1

Every time I buy your products at Sunway Mall, no one recommends anything to me. I always have to ask on my own, and this is not the first time it has happened

Lee CShin

Lee CShin

1

Customer Service is very shit, cant handle people in correct way. Treat people based on the skin

WE

WE

1

Bad service experience , staff stingy to give samples and service with bad attitude. Hardsale for the buying package and product but not trying to explain. If possible I won’t even give any star for this branch instead of this 1 star.

Raymond Chew

Raymond Chew

1

Unfriendly female store manager! She is very impatient during payment and when we requested samples from her. Rude attitude at all and unsatisfied experience. The staffs are afraid of humans. When we entered the store, they were not willing to serve us. What a waste of time.

jason tan

jason tan

1

The services is very very bad as compared to other branches. The staff is stingy when giving out samples, only gave 3 samples when I purchased few hundreds. Don’t know if they are to keep samples by themselves or what using our membership. Action should be taken seriously at kiehls Sunway Pyramid to prevent these kind of attitude.

Tom Fung

Tom Fung

1

I bought frm this shop, they gave a alot of free sample & also a free recycle bag. Unfortunately my wife is allergic to the product so i asked for refund as they hav 30 days satisfaction refund policy. But when i brought back the product, …

Ward Lim

Ward Lim

1

Booked an appointment, end up told me system error.. disappointed..