Reviews for Jabatan Imigresen Malaysia Negeri Selangor

Fahmi

May 25, 2026

5

Good queue system, can scan for after lunch session 2pm starting 1pm. Fast service. Can see superior walking behind the counters overseeing the counter operation

Popcorn Cake

May 25, 2026

5

Brought my kid here in Saturday morning 8am. There's very little crowd. I'm at the 6 in Q. …

Qwer Qw

May 25, 2026

5

I came to apply for a passport and chose the Peninsular code instead of Sabah because I needed it as soon as possible. Sabah is also part of Malaysia, so it is acceptable to use the Peninsular code. Everything went smoothly. The officer in …

Won sung.b

May 25, 2026

5

PKNS shah alam-Level 2 for apply / renewal passport Malaysia. Superb friendly and helpful officers.They have keep smiling during duty time too 😊. Tip top service all the way and so thankful that the service has been improved …

Just Another You

May 25, 2026

1

The officers there are untrained and gave misinformation several times especially the enquiry female Indian officer. Incompetence caused unnecessary delay. Gone are the days these govt officers think they can act like the kings. They seems …

Ameer Hakim

May 25, 2026

5

Immigration officers here are very attentive and helpful. Came for passport renewal and Restricted Travel Document (DPT). For DPT, kindly get offer letter from your respective employer as supporting document. …

vicky s

May 25, 2026

5

Rating the place 5 star just because of one officer named MR FITRI in visa and pas section , Very understanding n helpful officer . I was about to overstay by mistake and wrong calculation of days in visa but after telling him we are in …

Helmi Rahim

May 25, 2026

5

Came here after applying online and received email regarding thumb print not valid. Was confused initially as there is an entrance for the foreign nationals and i thought that was the queue. The malaysian passport is a little bit towards …

SY

May 25, 2026

5

I went to Jabatan Imigresen Malaysia Negeri Selangor to apply for my toddler’s very first international passport, and the whole experience was smooth, fast, and stress-free. …

Jeremie Ting

May 25, 2026

4

We decided to drive to the PKNS Complex in Shah Alam when my wife wanted to renew her Malaysian passport that will expire in less than 6 months. She found out that there is a special lane for senior citizens. We arrived around 7am and went …