64 Google reviews
Showing 64 review samples from Google Maps.
Ahmad Syahid
The branch does all that branches do - cash, cheques, credit cards, loans etc. As an ex staff, I try to support my local branch as much as I can, but sadly not enough to excuse their customer service levels. They will always push a credit …
Hardi Efandy
Half and hour waiting. No once call! From 1customer until 4 customer are waiting. Bad service ever! Better go another branch, much better
Afrina Safira
Very slow service with limited counters open. The waiting time was excessive, and the overall experience was disappointing.
Jun Boon
Wont be surprise by consistency of customer service , i face exactly same experience like others review . 10 counter available but 4 open , 1-2 staff working , 2 missing and for average 2 customer in queue , average waiting time 30mins and above
ooi han cheong
No ppl queue. Appointment on 2:30pm. No ppl call the number.. don’t won’t wait what… may be wait for luck coming
Noor Syahirah Musa
Waiting time too long. Arrived at 9.30am, got number as the first customer - but after more than 1 hour still waiting. Good ambiance but really have to improve on the service.
Shuhadah Zon
Service super slow, like legit super2 slow. have 10 counters but i see only one working. I got 2 ppl queue in front of me but seems like i have 20. Went for card activation since i’m unable to do it online, thought it will only take me …
Ardilah Kamar
Super slow service. There was no customer and I was the only one but it took them 20 minutes to call my no. Not sure what they were busy entertaining on their laptop 🤔. I've used maybank all my life and they are super efficient although they are very crowded. Game up hsbc!!! …
Fairus Abdullah
Super slow service. Less customers pun still slow service.
Rizal Elfonda
If you are a Customer Service Officer act like one…should focus to customer not to your worktab. Really frustrated…end up i walked away.Frankly speaking…should close this branch for good✌️