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Rating Summary

3.5

19 Google reviews

5
63%
4
0%
3
0%
2
0%
1
37%

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Reviews for City Chain

Showing 19 review samples from Google Maps.

Imran Sani [Work]

Imran Sani [Work]

5

Good customer service. Staff welcomed me upon entry.

稳如泰山

稳如泰山

1

Shame on city chain, selling bad quality Titus brand watch and not allow to replace the spoil betl latch! I am only started to wear it after many month purchase, its still very brand new. The reason given because not highlight it when 1st …

Aliff Salleh Mohamed

Aliff Salleh Mohamed

1

Bad service compared to timekeeper. Tq!

Megat Mohammed Mahathir Vehicle

Megat Mohammed Mahathir Vehicle

1

Customer service was so bad..trying to change straps for my 2 watches and shown to them..with both hands behind their back and looking at the watches from a distance as if “covid” time..they just said they dont have it..no courtesy at all …

Angeline Gana

Angeline Gana

5

Had a pleasant experience today at City Chain in SCM. Firdaus was very kind and made the purchase of a watch very smooth. He was also very kind to inform us that the SCM concierge provides free gift wrapping service since I told him it was a gift. Thank you Firdaus.

Mohd Ariff

Mohd Ariff

1

I just wanted to share my frustration with the lady who attended to me at the outlet during my survey for my first diver watch on 16 Sept 2025. I asked her to show me the Seiko SRPL51K1, priced at around 2.6K, but the way she treated me …

Santi Ram

Santi Ram

5

Good service

我是Ai Li

我是Ai Li

1

I repaired my watch here a few weeks ago and was charged RM30. Now it’s loose again, so I came back. The staff said they don’t know about my previous repair, and even after calling their colleague, they couldn’t confirm it. They also said the usual charge is RM20. Can you explain why I was charged RM30?

Mrs Oyen

Mrs Oyen

5

Really great service help with my watch seiko broken link & buy new one seiko prospex for my self

Jonathan Leong

Jonathan Leong

5

Very friendly sellers I met there! It was a great experience.